Students and parents ask these questions at all hours. Often after your office has closed.
SeriaChat lets you answer them on WhatsApp, so no enquiry goes cold.
Quick answers to course enquiries
A prospective student messages your number and gets a fast reply. Courses, dates, locations and the next steps are all a message away. They do not need to wait for office hours or fill in a long form.
Sign-ups that start in the chat
When someone is ready to apply, they can begin in the same conversation. If they need advice, an admissions person takes over. The chat history is there, so they do not repeat themselves.
Updates students actually read
Once students are enrolled, they need to stay informed. Start dates, schedule changes, reminders and important notices can all go out on WhatsApp. People read these messages quickly, and they can reply with questions right away.
Campaigns for busy intake periods
Enrolment seasons are busy. SeriaChat lets you message people who enquired before about the new term or a new course. You see who replies and can follow up with them.
Less admin for your team
Admissions and admin staff spend a lot of time answering the same questions. SeriaChat handles the common ones. Your staff focus on the conversations that lead to enrolments.
A clear picture of your enquiries
Every conversation is kept in one place. You can see who asked about what, which courses get the most interest and who still needs a follow-up.
For education and training providers, the benefit is straightforward. Faster replies. Fewer lost enquiries. And more of those enquiries becoming students.