Start with a simple menu
“Reply 1 to book. Reply 2 to shop. Reply 3 to talk to us.” Each choice takes the customer to the right place.
Build a flow behind each choice
A flow is a set of steps. It can ask a question, collect details and pass the answer along. You build flows yourself in the flow builder.
Send people to the right place
A flow can route a customer to a booking request, or to a team member.
Bookings arrive as requests
Customers request a booking in the chat. Your team follows up.
Set it up for your business
Each journey is configured for your business and the services you connect.
Want to see how this would work for your business?
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