Market · October 2026

More connections than people

South Africa has more mobile connections than it has people. That tells you how customers reach businesses today. On their phones.

The numbers

There are around 127 million mobile connections in a country of about 65 million people.

Most people are online

Roughly four in five South Africans use the internet.

So think mobile first

Your customer is probably on a small screen. Long forms and slow websites lose people. A chat is quick and easy on a phone.

Chat where they are

SeriaChat connects WhatsApp conversations to the people, products, bookings and campaigns behind your business.

Want to see how this would work for your business?

Contact

Source: DataReportal, Digital 2026: South Africa.