Why SeriaChat

  • AI and your team in one inbox: AI can answer supported questions using your business knowledge. Your team can take over, and you can switch AI replies off and on.
  • Products on WhatsApp: Customers can browse products and build a cart in WhatsApp. Checkout and payment depend on your connected store and payment setup.
  • Campaigns that get replies: Send approved WhatsApp template campaigns to eligible contacts or saved segments, and track delivery and replies.
  • Automation that handles the repeat work: Build menus and flows that guide customers, collect information and route requests.
  • Know every customer: Keep contact details, conversation history, tags and segments together in your WhatsApp CRM.
Hands passing a paper bag across a cafe counter.SeriaChat overview with conversation metrics, a weekly chart and latest activity.